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If you experience pain or discomfort during the massage. I will immediately inform my therapist. I affirm that I have notified my therapist of all known conditions, injuries or pregnancy. I understand that massage is therapeutic and non-sexual in nature. I will keep KZ's Customized Massage Therapy informed of all changes in my health medications and overall wellness.


Gift Certificates are non transferrable and will not be refunded!



When you book an appointment, that time is set aside for you and missed appointments prevent us from accommodating other clients. Please understand if you do not show up to your appointment, and have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked. If you are a no show {with out notice} on the day of your appointment we will charge you 100% of the booked service price.

Late arrivals after will result in shortened appointment at full price. If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of our control (sudden illness, family emergency,} and we may make an exception to the above policies on those rare occasions.


Thank you for your understanding you're KZ's Customized Massage Therapy-Therapist team.

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